TOUR TERMS AND CONDITIONS
TOUR OPERATOR & CONTRACT
All Tours are operated by Rapid Training Limited Company number: 3389719 (“The Tour Operator”)Reg Office at Scottsdale House, 10-31 Springfield Avenue, Harrogate, England, HG1 2HR
BOOKINGS
All bookings are made on a first-come first-served basis. Riders are the person(s) listed on the Rapid Adventure Tours booking form (“Riders”). All Riders are required to sign the Booking Form and the Terms & Conditions or complete the online booking form accepting these Terms and Conditions. The Tour Operator reserves the right to decline any booking at their discretion.
Variation of the terms of this contract is only valid if done so in writing and signed by both the Rider(s) and an authorised representative of The Tour Operator. The contract and all matters arising from it are subject to English law and the exclusive jurisdiction of the English Courts. In the event that any of the provisions of this contract shall be determined by any Court to be invalid, unlawful or unenforceable to any extent then such provision shall to that extent be severed from the remaining provisions of the contract, which shall continue to be valid and enforceable.
PAYMENTS
A 25% deposit of the Tour Price is required on booking. Deposits are refundable up to six months before the tour start. After this date deposits are non-refundable and non-transferable, irrespective of circumstances.
Your final balance for UK Rapid Adventure Tours is due twelve weeks prior to departure. Bookings made within twelve weeks of the departure date will only be accepted with full payment.
Your balance for European Rapid Adventure Tours is due, 25% at twenty-six weeks prior to departure and the final balance at twelve weeks prior to departure. Bookings made within twelve weeks of the departure date will only be accepted with full payment.
TOUR PRICE
Your Tour Price includes all services as listed on the “What’s Included” list of the relevant Tour. Anything not listed as included is excluded.
Riders who book on as Solo Rider Single Room basis are provided with a room for sole occupancy and a cabin on an overnight ferry cabin (where applicable) for sole occupancy.
Riders who book on a Solo Rider Shared Room basis are provided with a room for double occupancy and a cabin on an overnight ferry cabin (where applicable) for double occupancy. Riders will share with one other Rider who has booked the Tour.
Shared rooms will only be allocated to Riders of the same sex. If a Rider has booked on a Solo Rider Shared Room basis but in the event there are no other Participants to share with The Tour Operator will contact the Participant to advise and offer the single occupancy rate. Alternatively the Rider may cancel the Tour and receive a full refund.
Riders who book on a Rider & Pillion Shared Room basis are provided with one room on a double/twin occupancy basis and one overnight ferry cabin (where applicable) on a double occupancy basis.
Where breakfasts are included, they will be in keeping with the country of travel.
TOUR CHANGES
As Tour arrangements are made many months in advance, it is possible that minor changes to an itinerary might be necessary. These changes will updated on the Rapid Adventure Tours website.
If significant changes are made after the Rider has booked, e.g. changes to date or point of departure, ultimate destination and location/quality of the main hotel, or a major change to the tour itinerary which reduces the quality of the tour, we will notify the Rider.
Riders are free to continue with the Tour with the revised itinerary or accept the offer of an alternative Tour of the same value. Alternatively, the booking may be cancelled in return for a full refund.
In the event of a significant change that results in a cancellation, The Tour Operator will, in addition to a refund, offer compensation as stated for the period before departure within which a significant change is notified. Compensation per person: more than eight weeks £Nil; less than eight weeks £25.
DELAYS
The Tour Operator cannot be held responsible for unforeseen delays to a journey or ferry crossing (to or from the UK or other ports). In the event of a delay Riders will be responsible for providing all their own additional meals, travel and accommodation.
Where Rider’s flights or other travel have been delayed at the start of a Tour, any financial or other consequences of not arriving the specified time / date for the start of the Tour are borne by the Rider. The Tour Operator will not provide a refund for any part of the Tour missed.
FORCE MAJEURE
Means unusual and unforeseeable circumstances which are beyond normal control, the consequences of which could not have been avoided even if all due care had been exercised. Such circumstances or events include (but are not limited to) war, or threat of war, riot, civil strife, industrial dispute, unavoidable technical problems with transport, closure or congestion of airports, terrorist activity, natural or nuclear disaster, volcanic activity, fire and adverse weather conditions.
In the event of any of the above, refunds or compensation cannot be made and riders will be responsible for providing all their own additional meals, travel and accommodation.
DOCUMENTATION
Unless agreed otherwise we will only provide the services where :
Riders must complete a Rapid Training Ltd declaration before the commencement of the rapid adventure Tour; and at all times comply with the terms of your completed declaration.
Riders require a valid passport for visiting the countries on their chosen tour. Your passport must be valid for six months after the end date of your Tour. If visas are required it is the rider’s responsibility to obtain these visas or permissions. The cost of obtaining any visa is also the Rider’s responsibility.
In addition to your passport, all Riders must have the following original documents in their possession during the Tour:
a) UK or other local country Driving Licence and International Driving Permit where required.
b) Personal travel and medical Insurance, with 24 hour emergency telephone helpline, such policy to provide adequate cover for treatment and repatriation in the event of a motorcycle accident.
c) All EU Riders should carry a ‘European Health Insurance Card’ (EHIC).
d) Where Riders are riding their own motorcycle on Tour, Riders must arrange insurance to cover 24-hour emergency, accident and breakdown recovery for their motorcycle.
e) Where Riders are riding their own motorcycle on Tour, Riders must carry the Vehicle registration document (V5 for UK registered vehicles) or other title / registration documents for non-UK vehicles.
The Tour Operator is not responsible for any disruption to your Tour due to you failing to carry these documents or your loss of these documents. All additional direct and indirect costs incurred by the Rider to replace documents or because they cannot continue with the Tour are borne by the Rider and refunds will not be made for any part of the Tour missed.
YOUR MOTORCYCLE
Riders providing their own motorcycle are required to ensure that their motorcycle is in a good road legal condition, has valid insurance, road fund license and MOT cover, as applicable. Riders are responsible for their own motorcycle, its use and conformity to local laws and regulations. Riders are required to ride their motorcycle in accordance with local laws and regulations. Any motorcycle accident involving a Rider will never be The Tour Operator’s responsibility.
Should a motorcycle suffer a mechanical failure or accidental damage, whether caused by the Rider, other Riders or an unrelated third party, it is not the responsibility of The Tour Operator.
The Tour Operator is not liable for any direct or indirect costs incurred as a result of any mechanical failure or accidental damage to your motorcycle.
OUR RESPONSIBILITY
The Tour Operator is responsible for ensuring that any part of the Tour, where it is within their control, is supplied as described in the on the Rapid Adventure Tours website and that the local suppliers of services are efficient and reputable. During the Tour some amenities, eg hotel lifts, swimming pools etc, require regular servicing and cleaning and therefore may be inaccessible at times. The Tour Operator cannot be held responsible for some amenities being affected by weather conditions or mechanical breakdowns.
The Tour Operator cannot be held responsible for death, personal injury or illness caused by activities engaged in which are outside the tour itinerary. The Tour Operator also cannot be held responsible for death, personal injury or illness howsoever caused unless we are shown to be negligent.
TOUR CANCELLATION
The Tour Operator reserves the right to cancel a Tour if there are less than 7 Riders booked. In such cases a Rider will be offered an alternative Tour or a refund of all monies paid. Notification will be given as follows
a) UK Rapid Adventure Tours at least six weeks prior to departure
b) European Rapid Adventure Tours at least eight weeks prior to departure.
If the Tour is cancelled, The Tour Operator will not be liable for additional costs or losses incurred by Rider(s) due to the cancellation of the Tour. This includes, but is not limited to, the cost of prepaid airline tickets, hotel reservations or car rental costs.
CANCELLATION OR CURTAILMENT
If a Rider cancels a tour the following charges will be levied
a) Your deposit is refundable up to six months prior to the Tour start date. After this date the deposit is non-refundable and non-transferable.
b) For UK Rapid Adventure Tours, more than eight weeks, but less than twelve weeks’ notice, cancellation charges of 50% of the total Tour cost. Less than eight weeks’ notice, cancellation charges are 100% of the total Tour cost.
c) For European Rapid Adventure Tours, more than twelve weeks, but less than twenty six weeks’ notice, cancellation charges of 35% of the total Tour cost. Less than twelve weeks’ notice, cancellation charges are 100% of the total Tour cost. If for any reason a Rider decides to curtail a Tour during its duration, no refunds will be made. Claims for your lost Tour payments should be referred to your travel insurance provider.
TRANSFER OF BOOKING
If a Rider, for any reason, is unable to travel the booking can be transferred to a third party subject to prior approval of The Tour Operator. In such cases at least two weeks’ notice should be given and the changes will be subject to an administration fee of £100 plus any additional direct costs incurred.
PHOTOGRAPHY
The Rider(s) must be aware that The Tour Operator may take photographs, videos and films of the Rider(s) whilst on the tour, of which we reserve the right to use such material for any advertising, brochures and video production, and other marketing uses (including footage for television) without obtaining further consent. If the Rider sends, shares or gives The Tour Operator photographs through any media including facebook and twitter the Rider is also granting The Tour Operator the right to use such material for any advertising, brochures and video production, and other marketing uses (including footage for television) without obtaining further consent.
COMPLAINTS
Should a Rider feel that The Tour Operator has not met its obligations, it should first be brought to the attention of the accompanying Tour Leader.
If the Rider remains unsatisfied, any comments should be put in writing, within two weeks of return, quoting the tour name and tour dates to Rapid Training Ltd., Scottsdale House, 10-31 Springfield Avenue, Harrogate, England, HG1 2HR
1 January 2020. Version 1.0. Valid until superseded